Thursday 22 May 2014

SEO ,PPC, SMO Job in South Delhi


Dear Candidate,

Hi.....
We have urgent requirement with Hospitality Industry for Sr. Retention Executive for Delhi Location.

NOTE: Only Very Good Communication Skills and Aggressive Candidate can apply.

URGENT OPENING: Sr. Retention Ex
Job location: Bhikaji kama place (South Delhi)
Salary up to: 3.6 lacs


Job Descriptions:
Escalation of Customer Issues.
Monthly& Weekly MIS on SM& CSD performances.
Ensuring 90% prepaid renewals on daily basis, which includes both active& inactive customers. Also includes Zero usage customers& Balance Exhaust cases.
Ensuring resolution of customer issues within SLA.
Conducting training to telecallers, FRE"s, CRM"s& Retention agency in regular intervals.
Preparing Presentation"s on monthly performances.
Adherence of strategies for customer retention.
Ensuring proper deposit of Cheques / Cash received from customers for renewals/bill payment through agencies with our Accounts/Finance Dept.
Focusing on new customer orientation
Should be complete knowledge about the Retention Processes.

Interested Candidates kindly send resume or contact us
feel free to call any clarification.

Thanks& Regards
Vijay Y
9999555161
011-41042552
SSUBMiT HR SOLUTIONS.